At Digicloudify, we strive to provide exceptional marketing services to our clients. We are committed to ensuring that our clients are fully satisfied with our services. This Refund Policy outlines the terms under which you may request a refund and the process involved.

1. Eligibility for Refunds

Refunds may be considered under the following circumstances:

  • Service Non-Delivery: If the service you have paid for is not delivered within the agreed timeline, you may be eligible for a full or partial refund.
  • Service Not as Described: If the service provided is significantly different from the one described in our contract or agreement.
  • Technical Issues: If technical problems, for which we are responsible, have rendered the service unusable or ineffective.

2. Non-Refundable Services

Refunds are not applicable under the following conditions:

  • Change of Mind: If you change your mind after the commencement of the service.
  • Completed Services: If the service has been fully delivered as per the contract.
  • Force Majeure: No refunds will be provided for delays or non-performance due to circumstances beyond our control, such as natural disasters, acts of war, or governmental restrictions.

3. Refund Request Process

  • Request Submission: All refund requests must be submitted in writing via email to info@digicloudify.com within 14 days of the issue arising.
  • Review Process: Once your request is received, our team will review the situation within 7 business days and determine if a refund is applicable.
  • Refund Approval: If approved, the refund will be processed using the original method of payment within 10 business days.

4. Partial Refunds

In cases where only a portion of the service was unsatisfactory or incomplete, a partial refund may be offered at our discretion.

5. Contact Information

For any questions or concerns regarding this Refund Policy, please contact us at:

6. Policy Updates

Digicloudify reserves the right to modify or update this Refund Policy at any time. Any changes will be posted on our website and will take effect immediately upon posting.

Thank you for choosing Digicloudify. Your satisfaction is our priority.